Contact

A real person, within twenty-four hours.

Setup question, billing query, or something that stopped working. Bring an order number and a rough timestamp and we can usually find the exact cause in the logs.

Ways to reach us

Book a call

10:00 AM – 12:00 AM IST

Fifteen minutes on the phone, any day this week. Pick a time and we will ring you — nothing to install first.

Support hours

Email is monitored Monday to Saturday. WhatsApp is answered 10:00 – 19:00 IST. Outside those hours, email still gets to us first thing.

Already installed and something is behaving oddly? Troubleshooting covers the failures merchants hit most, and what each one actually means.

What is this about?

This opens your own email client with the details filled in — nothing is sent from this page.

Reporting a security issue?

Email us with the details. Security reports jump the normal support queue.

Security & privacy