CODGuard
Resources

Everything we publish, in one place.

Documentation, writing, answers and release notes. Start wherever your question sits.

Documentation

17 pages across setup, configuration, reference and operations.

Browse docs

Getting started

Writing

Arithmetic and operating practice for running cash on delivery.

All articles
RTO

The real cost of one returned COD order

Freight is the part everyone counts. It is rarely the largest number on the page. Here is the full arithmetic on a single RTO, and what it means for the rules you set.

18 June 2026 · 7 min
RTO

Why OTP verification works on COD (and where it doesn't)

Verification does not detect fraud. It imposes a cost on carelessness — which is what most failed COD orders actually are. The distinction matters when you configure it.

27 May 2026 · 6 min
Prepaid

Moving COD shoppers to prepaid without losing the sale

A prepaid order cannot be returned to origin. That single property makes conversion the highest-leverage change available to a COD-heavy store — if the incentive is framed right.

9 May 2026 · 6 min

Frequently asked

5 categories covering setup, verification, rules, billing and data handling.

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Release notes

Latest: v1.6.0 · 24 June 2026

Per-order fee removed

Billing is now a single, predictable idea: you pay for messages, and nothing else varies with order volume.

Full changelog

Support

Email replies within 24 hours, Monday to Saturday. WhatsApp 10:00 – 19:00 IST for anything urgent.

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